Blog

Strategy and service design of a revolutionary online coaching platform Result: Together with Beter, full subsidiary of ABN AMRO, we’ve changed the market of health and safety services in [...]

Defining & exploring Innovation Domains for future airport development Result: Together with Schiphol Airport Planning and Strategy we’ve defined and explored several innovation [...]

Creating differentiating client focused service level propositions Result: In order to provide a full power solution and create on a long-term relationship with our customers, the Pon Power  [...]

Creative problem solving by capitalizing Young KLM talent Result: Four times a year young talents are given a stage to be creative and generate solutions for strategic problems within the KLM [...]

Designing a future proof service for a rapidly changing market. Result: For the first time in the history of AEGON a complete customer focused service design project was initiated together [...]

Designing a revolutionizing online intermediating shopping service Result: An ambitious and differentiating development plan, ready to be implemented by the organisation Project: Design research [...]

Helping the team of the Telegraaf Media Group turning the successful Vrouw tabloid into an online media concept Result: An ambitious and differentiating concept, ready for development. Project: [...]