We, as service designers, keep telling everyone that designers can help organisations build better businesses. Not just to make things look fancier, but designers can also add value in more [...]

Hey, Ik ben Selmer Veninga, student aan de TU Delft waar ik de master Strategic Product Design volg. Ik ben ondertussen al drie maanden bezig sinds ik in februari mijn stage ben begonnen bij [...]

Sinds begin van dit jaar is Robbert-Jan toegetreden tot het bestuur van het Service Design Netwerk Nederland. Het SDNN bestuur bestaat uit 10 personen en heeft als missie ‘het tot stand [...]

Een week geleden hadden we de jongens van INK op bezoek! Waarom? Omdat we, ondanks dat we allemaal creatief zijn, onszelf wilden verbeteren in het visueel maken van onze ideeën. En aangezien we [...]

Vorige week vrijdag waren we op een work-out van het service design netwerk over service design in de zorg. Hierin vertelde Jiska de Wit, service innovatie manager in het Universitair Medisch [...]

   Woah! Looking back at my first week at Koos makes me realise that time has passed so quick! Almost two months have passed since I started working as a Service Design Consultant and so much has [...]

At Koos, we’re organising a workshop to think about mobility of the future. Will we all be sharing our cars? Will we still own cars at all? Will cars drive themselves? And how should an [...]

Edit 24/3: we found a service design hero! Koos is looking for a superhero service design consultant! We’ve compiled a short presentation with more information. And we’re looking for [...]

Busy times at Koos HQ! Yesterday Robbert-Jan presented two customer research cases to roughly 200 students at Delft University of Technology. The course was called ‘context and [...]

Strategy and service design of a revolutionary online coaching platform Result: Together with Beter, full subsidiary of ABN AMRO, we’ve changed the market of health and safety services in [...]

Hi, I’m Wout van der Weijden, a last year’s Master student at the Delft University of Technology. My specialization is Strategic Product Design, like many of Koos’ friends. In [...]

Defining & exploring Innovation Domains for future airport development Result: Together with Schiphol Airport Planning and Strategy we’ve defined and explored several innovation [...]

Creating differentiating client focused service level propositions Result: In order to provide a full power solution and create on a long-term relationship with our customers, the Pon Power  [...]

Wooohooo, Koos turned 4 this sunday. The Koos team celebrated it with a trip through the Amsterdam canals, and topped it off with a party at Thuishaven. Good weather, good company, goooood times! [...]

Koos is moving to a new office! And we’re looking for freelancers to accompany us. Together with three other companies from our current location, we are going to rent two entire floors at [...]

Hi! I’m Niels, 22 years old and I live in Rotterdam. I’ve been the new intern at Koos since the end of April and I’m here for three months in total. I am a fourth year Industrial [...]

Hi, I am Josien Pieters, the latest addition to the Koos Team, bringing some female touch to the office! I have a Bachelor degree in Industrial Design Engineering (TU/e) complemented with a [...]

Things are going well at Koos HQ. This means we’re growing and we’re hiring! Are you the one genius service designer who will enrich our team with all your skills, competences and [...]

Last week Koos was invited for a 2 hour guest lecture at the University of Amsterdam. The course ‘Design driven business innovation’ learns students how design is not only suited to [...]

We have just emailed our latest news letter, it’s in Dutch only. Read it here: Service Design Nieuws Topics in this news letter: