Koos presents at ‘BVM-fachtagung’ in Berlin about the value of mobile research in design projects
On July first, Koos has been invited to speak at the BVM-Fachtagung in Berlin. It is a symposium about the role of research in improving the customer experience. Just the way we like it as [...]
Design capabilities add value to innovation strategy
We, as service designers, keep telling everyone that designers can help organisations build better businesses. Not just to make things look fancier, but designers can also add value in more [...]
Mobility in 2025 – participate!
At Koos, we’re organising a workshop to think about mobility of the future. Will we all be sharing our cars? Will we still own cars at all? Will cars drive themselves? And how should an [...]
Vacancy for a Service Design Consultant!
Edit 24/3: we found a service design hero! Koos is looking for a superhero service design consultant! We’ve compiled a short presentation with more information. And we’re looking for [...]
Contextmapping lecture at TU Delft
Busy times at Koos HQ! Yesterday Robbert-Jan presented two customer research cases to roughly 200 students at Delft University of Technology. The course was called ‘context and [...]
Meet Wout @our new office
Hi, I’m Wout van der Weijden, a last year’s Master student at the Delft University of Technology. My specialization is Strategic Product Design, like many of Koos’ friends. In [...]